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Report A Problem

DMCI Broadband is committed to providing you with the highest quality customer service. Our goal is to respond to any problem within 24 hours. Upon receipt of your request, you will receive a phone call or email from a local, trained technician.

Technical support is handled from our offices by our employees to assure that you are given the professional assistance we promised when you chose us as your provider.

DMCI Broadband is constantly monitoring changes and conditions that may affect your service so that we may respond proactively. We apologize if you are experiencing any difficulty and will do our best to resolve the problem in a timely manner.

Please complete the form below to request technical support assistance.

Name on Account:
Email Address:
Describe problem: